Getting started and help
Start with one real situation.
Choose a workspace, describe what matters and work toward a next step you can use. You decide what to keep and what to do.
View membership and access →Find an answer belowYour first practice.
Choose what you want to work on.
Start with the workspace that fits your situation. Sign in with your own email and complete membership before using paid teaching or AI.
Give the AI useful context.
Describe what happened, the result you want and any important constraints. Ask for words, a practical plan or a revision you can examine. You can try a recorded example before joining.
Choose, save and return.
An AI answer does not save itself as your plan. Use the workspace controls to save what you choose. After you try it, record what happened, correct mistaken details and decide what to change.
Membership and practical questions
What is included, and what does it cost?
$49.00 per month, plus applicable tax. The membership includes three written workspaces, contextual AI and your own saved practice. It renews monthly until canceled.
$15 of AI service credit per paid month; usage is charged against this allowance at the stated service rates. Service rates: $0.025 per 1,000 input tokens and $0.075 per 1,000 output tokens. Input includes your message, instructions, relevant teaching and saved context. Your account shows the available balance. A request can temporarily reserve credit before final usage settles; an unresolved request may retain its hold for review. Replies vary in cost. No automatic paid overage; unused allowance does not roll over.
It does not include personal coaching, community events or promised new recordings. The assistant is AI, not personal access to Mike Hansen.
Read the complete offer, terms and privacy noticeWhat does the AI remember?
Each request uses your current question and the selected workspace’s latest saved plan and latest corrected observation. It does not automatically remember earlier unsaved replies, another workspace or your full notebook. Inspect and correct what you save. You can keep handwritten notes private and share only a summary you choose.
How does the AI service credit work?
Your account shows the available balance. Cost varies with the question, supplied teaching and saved context, and response; model reasoning also counts as output usage. There is no fixed reply count, rollover or automatic paid top-up.
A request reserves enough credit before it starts. Verified unused credit is released afterward; unresolved work can retain a hold. If your balance cannot cover a request, AI pauses while included written practice remains available during your paid period. Review the current service rates.
How do I sign in or return to saved work?
Use Sign in with the same email you used for membership. Use the most recent code and check your spam folder if it does not arrive. Sessions end after 24 hours; sign in again to return to your account and saved practice. Signing in does not buy a subscription.
I returned from checkout but cannot open a workspace.
Open Membership and refresh payment status. Returning from Stripe alone does not confirm payment. Check the displayed subscription status before trying to pay again. If payment or access cannot be confirmed, contact support with your account email and what you saw; never send a card number or password.
What if an answer fails or AI credit looks held?
Check the message and balance in your account before retrying. A failed delivery can still involve provider usage; an unresolved request can temporarily hold credit. Contact support about a failed answer, an unresolved hold or access you paid for but did not receive.
How do cancellation and refunds work?
Cancel renewal in your account. Access continues through the paid period unless a refund or other applicable account restriction ends it earlier. Cancellation stops future renewal; it does not automatically request a refund.
request a full refund of the first successful subscription payment within seven calendar days by contacting info@doctormikehansen.com. No hidden usage threshold. Renewals have no routine prorating; billing errors and failure to provide purchased access are reviewed individually, and applicable mandatory rights remain. A completed refund ends the subscription and access, including AI spending against refunded funds.
Cancellation stops future renewal; it does not automatically request a refund or delete saved practice. Use Account for renewal and data controls. Contact support if cancellation is unavailable.
Can I export or erase my saved practice?
Use Account to review the available export and erasure controls. Billing and security records may be retained as described in the privacy notice. Do not put passwords or information you are not authorized to share into a question or saved plan.
Need help with your account?
Access, billing and product support at info@doctormikehansen.com, with a target response within two business days. No personal coaching, unlimited access to Mike or community events are included.
Email supportInclude your account email and a short description of the issue. Leave out passwords, payment details and private notebook content.